High Performance Human Resource Investment

“If we weren’t still hiring great people and pushing ahead at full speed, it would be easy to fall behind and become a mediocre company."
       --Bill Gates

High Performance is all about the people. More specifically, it’s all about hiring the right people, training them well, cultivating their skill sets, and continually measuring performance to ensure the return on investment is satisfactory.
 
Given that many banks are experiencing thin margins and low business activity, it must be kept in mind that Non Interest Expense needs to be more closely managed now than ever before. Salary costs for all banks with assets less than $10 billion is over 53% of total bank Non Interest Expense (as reported in 2015 second quarter call report data), which is once again increasing.
 
This is not to say that the Non Interest Expense rise is stifling performance, but rather banks must ensure that with increased costs comes increased performance and profitability being returned to the bank, shareholders, and customers.